Terms And Conditions

ONLINE AND ELECTRONIC ORDERS

  1.    Once we have received your online / electronic order we will reply with a pro-forma invoice & banking details along with a delivery fee if goods need to be delivered. If you would like to collect the goods or send your own couriers please let us know.
  2. Delivery will be made within 24/48 hours from receiving proof of payment. If goods are in stock and available. If goods are not in stock please see delivery date on quote.
  3. We do not deliver orders of less than R300.00 excluding delivery fee.
  4. Please email proof of payment to accounts@boxshopsa.net; sales@boxshopsa.net
  5. No cash will be accepted on delivery payments are strictly EFT.  
  6. Once payment has been received goods will be packed for delivery or collection.
  7.  Residential delivery requirements: Our delivery personal is not permitted under any circumstance to enter your home or any non-common / public areas receiving of goods will be made at the front door.
  8. Industrial and commercial area delivery requirements: You or your representative will be required to meet our delivery personal in your lobby or reception area on receiving of goods. If you are above ground floor you will be requested to receive the goods on the ground floor.
  9. Return and refunds policy: We do not refund goods however we do exchange if goods are still in a good resalable condition. If goods need to be collected for exchange a handling fee will be charged accordingly. Special ordered in goods or manufactured goods are not refundable or exchangeable depending on goods ordered. It is the client’s responsibility to order the correct items. If goods are damaged they will NOT be accepted back for exchange. Goods not returnable after 7 days. Price subject to change without notice.
  10. Please feel free to contact us if you have any questions.